Privacy Policy

Last updated: 25 June 2026.

This Privacy Policy explains how Mario Barutti Trading (L.L.C) (“Mario Barutti”, “we”, “us”, “our”) collects, uses, shares and protects your personal information when you visit barutti.ae (the “Site”), shop with us online or in store, or contact us. We are committed to handling your data responsibly and in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) (the “PDPL”) and other applicable UAE law.

1. Data Controller & Contact

The data controller is Mario Barutti Trading (L.L.C), Nasser Square, Deira, Dubai, 172177, United Arab Emirates (TRN 100006834400003). For any privacy question or to exercise your rights, contact us at mariobaruttitrading@gmail.com or WhatsApp +971 56 148 8776.

2. Scope

This Policy applies to personal information we process about our customers, website visitors, and people who contact us, whether online or at our physical stores.

3. Categories of Personal Information We Collect

Depending on how you interact with us, we may collect: identity and contact details (name, email, phone number, billing and delivery address); order and transaction details; tailoring and alteration information (including body measurements and fitting notes); purchase, returns and warranty history; customer-support records (including emails, WhatsApp messages and notes of phone calls); and limited technical data (such as device, browser, IP address and usage information collected through cookies). We do not knowingly collect special-category data and ask that you do not share it with us.

4. How We Collect Information

In store: when you purchase, request alterations, have measurements taken, or make a warranty or exchange request. Online: when you place an order, create an account, contact us, subscribe to marketing, or browse the Site. Through communications: when you email, message us on WhatsApp, or call us. Automatically: through cookies and similar technologies when you use the Site.

5. Tailoring Measurements & Service Records

Where we take or you provide body measurements and fitting preferences, we use them solely to perform the tailoring or alteration service you have requested and to assist with future fittings. Alteration requests, returns history and warranty requests are retained to administer your order and your statutory rights.

6. WhatsApp, Email & Call Records

When you contact us by WhatsApp, email or phone, we keep a record of the communication to respond to you, fulfil your order, handle enquiries and complaints, and keep an accurate service history. WhatsApp messages are also subject to WhatsApp’s own privacy terms.

7. Cookies & Analytics

We use cookies and similar technologies that are strictly necessary for the Site and checkout to function, and analytics cookies (including Shopify’s built-in analytics) that help us understand how the Site is used so we can improve it. We do not currently run third-party advertising pixels. We may, in future, use advertising and measurement technologies such as the Meta Pixel, Google Analytics, Google Ads or the TikTok Pixel; if and when we do, we will update this Policy and, where required, obtain your consent. You can control or delete cookies through your browser settings; disabling some cookies may affect how the Site works.

8. Processors & Third Parties We Share Data With

We share personal information only with trusted parties who help us operate, and only as needed: Shopify (our e-commerce platform and hosting); payment providers (to process payments securely — we do not store full card details); delivery and logistics partners (to fulfil and deliver orders); and technology and communications providers. We may also disclose information where required by law or to protect our legal rights. We do not sell your personal data.

9. Legal Basis for Processing

We process your personal information on one or more of the following bases under the PDPL: performance of a contract (to process and deliver your orders and services); your consent (for marketing and non-essential cookies, which you may withdraw at any time); our legitimate interests (to run, secure and improve our business, prevent fraud and verify identity, provided these do not override your rights); and compliance with a legal obligation (including tax, accounting and consumer-protection requirements).

10. Marketing & Withdrawing Consent

We send marketing communications only where you have opted in. You can withdraw your consent and unsubscribe at any time using the link in our emails, by replying STOP to messages, or by contacting us. Withdrawing consent does not affect processing carried out before withdrawal or processing on another lawful basis.

11. Fraud Prevention & Identity Verification

To protect you and us, we may process personal information to detect and prevent fraud, verify identity and payment details, and assess the risk of an order. This may include checking order, device and payment information against patterns of misuse.

12. International Transfers

Some of our service providers (such as Shopify) may process or store data outside the UAE. Where personal information is transferred outside the UAE, we take steps to ensure an appropriate level of protection in accordance with the PDPL.

13. Data Retention

We keep personal information only for as long as necessary for the purposes described or as required by law. As a general guide: order, payment and tax records are retained for the period required under UAE tax and commercial law; tailoring and service records are retained while needed to provide and support our service; customer-support records are retained for a reasonable period to handle enquiries and disputes; and marketing data is retained until you opt out. When no longer needed, information is securely deleted or anonymised.

14. Security

We apply appropriate technical and organisational measures to protect your information, including encryption in transit (SSL/TLS), access controls limiting who can view personal data, and reliance on PCI-DSS-compliant payment providers for card processing. No method of transmission or storage is completely secure, but we work to protect your data and review our measures regularly.

15. Your Rights Under UAE Law

Subject to the PDPL, you have the right to: be informed about and access your personal data; request correction of inaccurate data; request erasure of your data; request restriction of processing; object to processing (including direct marketing); and request portability of data you provided. To exercise any right, contact us using the details above. We will respond within the timeframe required by law (generally within 30 days). We may need to verify your identity before acting on a request, and may decline requests that are manifestly unfounded, excessive, or that we are legally required to refuse — for example where retention is required by law or to prevent fraud.

16. Rights Under GDPR (Where Applicable)

If you are located in the European Economic Area or the United Kingdom and the GDPR applies to our processing of your data, you also have the rights granted under that legislation, which are broadly equivalent to those above.

17. Children’s Privacy

The Site and our services are intended for adults aged 18 and over. We do not knowingly collect personal data from children. If we learn that we have collected data from a child, we will delete it.

18. Data Breaches

We have procedures to detect, manage and respond to personal-data breaches. Where a breach is likely to result in a risk to your rights, we will notify the competent authority and, where required, affected individuals, in accordance with the PDPL.

19. Complaints

If you have a concern about how we handle your data, please contact us first and we will do our best to resolve it. You also have the right to lodge a complaint with the competent UAE data protection authority.

20. Changes to This Policy

We may update this Policy from time to time. The version published on the Site applies. Material changes will be notified where appropriate.

21. Contact

Mario Barutti Trading (L.L.C), Nasser Square, Deira, Dubai, 172177, United Arab Emirates. Email mariobaruttitrading@gmail.com · WhatsApp +971 56 148 8776.

This Policy is provided for general information and does not constitute legal advice. We recommend that a licensed UAE lawyer reviews it before it is relied upon. In case of any conflict between the English and Arabic versions, the Arabic version shall prevail.